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Thanks for visiting Cross today. The links below will quickly direct you to the information you're looking for. Take a look, and if you need further assistance, complete the form to reach our customer service department.

  • Order status

    Get instant access and up-to-the-minute information on your order.

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  • Warranty claim status

    Your cross fine writing instrument is in good hands. Get a real-time update on your warranty claim submission.

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Cross lifetime warranty

To uphold the trust of our customers, cross offers an industry-leading lifetime mechanical warranty. All cross writing instruments are unquestionably guaranteed against mechanical failure, regardless of age. Please use the link below for quick access to additional product information.

  • Lifetime warranty

    We offer an industry-leading Lifetime Mechanical Warranty that sets us apart from other brands.

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  • Product support

    Get the most out of your writing experience with trouble-shooting tips and product information.

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  • Warranty claim

    Ready to file a warranty claim? We have simplified the process.

    File a claim