Canadian Return Policy
Unfortunately, we cannot accept returns for orders shipped to Canada. We apologize for any inconvenience.
Shipping and handling information
We ship standard (non-engraved or non-gift wrapped) in-stock orders received Monday thru Friday before 2:00 P.M. [EST] within three business days; Engraved in-stock orders generally ship in 10-14 business days. Please allow up to 10-14 additional days to receive your order.
Please note that once an order has been placed, it is immediately sent for processing and cannot be changed or cancelled. Please review your order carefully before confirming.
Online order status
We'll make the status of your order clear, every step of the way. To check your order status, Click here
If you still have questions, visit the Contact Us section of Cross.com.