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Thanks for visiting Cross today. The links below will quickly direct you to the information you're looking for. Take a look, and if you need further assistance, complete the form to reach our customer service department.

  • Order status

    Get instant access and up-to-the-minute information on your order.

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  • Warranty claim status

    Your cross fine writing instrument is in good hands. Get a real-time update on your warranty claim submission.

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Cross lifetime warranty

To uphold the trust of our customers, cross offers an industry-leading lifetime mechanical warranty. All cross writing instruments are unquestionably guaranteed against mechanical failure, regardless of age. Any writing instrument requiring service under this warranty will be replaced at no charge. Please use the link below for quick access to additional product information.

  • Lifetime warranty

    We offer an industry-leading Lifetime Mechanical Warranty that sets us apart from other brands.

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  • Product support

    Get the most out of your writing experience with trouble-shooting tips and product information.

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  • Warranty claim

    Ready to file a warranty claim? We have simplified the process.

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